I am after using a web crm system which has a button to then get asterisk to dial the contact. For this I was looking at call files, which appear good for the job, I have one small problem with them though.
1/ file is created
2/ external number is called
3/ the external party answers
4/ the external party now hears ringing as you extension is now being called – bad!
What I would like to get round this is probably the reverse – I don’t want the people I am calling to hear ringing. For example as soon as it has dialled the receiving end call me, or call me first then call the other extension?
It is probably something very simple I am missing!
Swap the numbers around.
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