Similar system and situation here I finally taught mine to log off and on without logging in phantom extensions or external numbers (THAT was almost a disaster) But prior to that "Do Not Disturb" helped except for not allowing internal, non-queue calls to be answered without going to VM.
I'm still getting some grief about the Poycom's lack of programmable "feature" buttons (like log in / out) but it's working. Dale On Wed, May 7, 2008 at 4:49 PM, Tarek Sawah <[EMAIL PROTECTED]> wrote: > > > > > Hello, > > I have given up hope of finding a solution for my problem and I think this > is my last resort. > > At my company I have a Trixbox box and I used freePBX to configure the pbx. > > They have a queue with 15 static members.. they are not online all the > time.. still when ever a call comes in the queue rings ALL members without > skipping unavailable ones "offline ones" which creats so much load on the > system. > > I can't teach the agents to REMEMBER logging off the queue and logging in .. > so Static agents is what I have to do.. now it is a pain in the butt to > manually login and logout agents and I can't get the agents.conf thing work > properly or work at ALL.. > > Is there anyway that the queue senses the offline users and logthem off or > at least skip them without the need for a manual operation? > > > > Tarek Sawah > > Technical Advisor > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
