2008/7/1 Loic Didelot <[EMAIL PROTECTED]>: > Hello, > one of my customers complained about bad voice quality on several calls, > so I programmed a button on each phone which users can hit if they have > audio drops and echo. > > I did this to check if there is a common recurrent problem to a given > destination or just for one user etc... But till now I could not detect > a pattern which could explain the problems > > This "alert button" is pressed between 7%-10% of all calls. The customer > has 25 phones and around 300 calls per day. > > The SNOM phones are connected to Linksys switches and are totaly split > from the computers network. The same goes for the asterisk box. No calls > are routed trough the internet. > Phone -> Local Lan -> Asterisk -> Zaptel (Junghanns BRI card) -> Carrier > > The carrier we use is known for his good quality and we never had a > problem. It is the historic and most expensive carrier in Luxembourg. > > Asterisk is running on a 1GHZ VIA CPU with 1GB RAM box. They have a > maximum of 6 concurrent calls. >
Which version of asterisk/zaptel, and which echo canceler is running in Zaptel? Regards, Steve _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
