This is some pretty basic stuff... (someone will probably send you a RTFM)
Start with the sample dialplan (make samples I think)...trace the dialplan along to understand how it works Check the wiki and then post anything that you need help with From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sydney Web Hosting Sent: July 6, 2008 8:33 PM To: Asterisk Users List Subject: [asterisk-users] dial plan help. I have a question about the following dial plan. Ring main number playback "message" If press 1 got to "support" if press 2 go to "sales" //Support Play message "your call is important to us" then ring the phone and I pickup. //Sales Play message "your call is important to us" then ring the phone and I pickup. but, the problem is I only have 1 staff member at the moment. So how do we set it up if I'm out of the office, or on the mobile phone and can't answer the call. How does it know to go to voice mail? Regards Jared
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