Adam, We have the exact same issue occurring on one of our networks. I haven't had time to dive into it much, but here is what I've found out:
Calling from a softphone via IAX2 or SIP, transfers work fine. Calling from a Polycom 501 outside the network, transfers work fine. However, the Polycom I used to test outside the network was a Rev. E, the ones inside the network are Rev. C's, so I'm not sure this is a valid test. The configs that these phones are using are identical to the configs used by our other networks, and transfers work fine elsewhere. I haven't had time to put a Rev. E inside the network and test that, but that's my next step. Beyond that, it would have to be something with regards to DNS, routing and how the re-invite works (although the Asterisk full log shows no mention of that type of problem). If you find more details or get anywhere close to a resolution, please post back and let us know. Alex -- Alex Robar [EMAIL PROTECTED] On Thu, Jul 17, 2008 at 5:05 PM, Adam Moffett <[EMAIL PROTECTED]> wrote: > Thanks for responding Kate. > > I do have a transfer button on the phone, and I follow the transfer > process as described in the user's guide. When I press "transfer" the > first caller is placed on hold and then I call the party I want to > transfer to. At this point I'm supposed to press "transfer" again to > connect the two parties together. Instead absolutely nothing happens, I > can still press cancel to return to the first caller, but that's it. > > We have 3 of these phones and it used to work on all 3 of them. At some > point we noticed it wasn't working any more on any of them but I'm not > sure what changed. > > Any ideas? > > Thanks, > Adam > > > I think it should work standard (i.e. no special setup) Do you have a > > transfer button on the phone? > > > > Kate > > > > Adam Moffett wrote: > > > >> I can't transfer calls with my polycom 501's. Do I need to set up > >> something in particular in the asterisk dialplan to make the feature > work? > >> > >> > >> > >> _______________________________________________ > >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > >> > >> AstriCon 2008 - September 22 - 25 Phoenix, Arizona > >> Register Now: http://www.astricon.net > >> > >> asterisk-users mailing list > >> To UNSUBSCRIBE or update options visit: > >> http://lists.digium.com/mailman/listinfo/asterisk-users > >> > >> > > > > _______________________________________________ > > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > > Register Now: http://www.astricon.net > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
_______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
