--- On Tue, 8/5/08, Atis Lezdins <[EMAIL PROTECTED]> wrote:
> Have you tried powering it on, while holding reset button?
Yes, several times. I contacted Grandstream's helpdesk and they told me to keep
the reset button pressed while I plug the power off and back on again. I even
tried keeping it pressed for 5 minutes and the device kept rebooting but the
factory defaults were never restored.
> Additionally you can try to leave it for week powered off
> and hope
> that there's some old battery keeping up settings.
I'll try that... :-(
> Are you sure that there isn't some "enable admin
> mode" command in
> telnet? It should allow you everything that's available
> from web.
I wish there were but I haven't found anything. I even tried "enable admin
mode" (just in case this was my lucky day) but it doesn't compute...
I suspect that the built-in HTTP server crashes (which would be a GS bug) as
soon as the device boots maybe because of a problem with the configuration.
Since I can't reset to defaults I tried to setup a default config file
(cfg<MAC> file) on my LAN HTTP provisioning server (whose URL I had previously
setup in the faulty device). When the GS device boots I can see from my Apache
log that the cfg<MAC> file is being fetched OK. However, the device's
configuration is left unchanged. So it loads the cfg<MAC> but it doesn't commit
it/store it or something. Something's definitely wrong there.
Curiously, I checked two other GXW4008 on my LAN (both are working fine).
However, if I connect to both via telnet, I can see that one of them has a
"reset to factory defaults" command and the other doesn't (just like the faulty
device). As you can see here the settings on both devices are identical:
ATA #13:
Grandstream GXW-4008 V1.3A Command Shell Copyright 2006-2008
Supported commands:
config -- Configure the device
status -- Show device status
upgrade -- Upgrade the device
reboot -- Reboot the device
reset -- Factory reset
help -- Show this help text
exit -- Exit this command shell
Software Versions:
Main -- 1.0.0.86
Boot -- 1.0.0.7
Core -- 1.0.0.21
Base -- 1.0.0.60
ATA #2:
Grandstream GXW-4008 V1.3A Command Shell Copyright 2006-2008
Supported commands:
config -- Configure the device
status -- Show device status
upgrade -- Upgrade the device
reboot -- Reboot the device
help -- Show this help text
exit -- Exit this command shell
Software Versions:
Main -- 1.0.0.86
Boot -- 1.0.0.7
Core -- 1.0.0.21
Base -- 1.0.0.60
Really odd (both systems have customized configs).
Anyway, thanks for your feedback. I hope GS will come up with a new firmware
with a complete list of telnet commands.
Vieri
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