Robin, Thank you. I'm aware of ChanSpy. And that's a small part, a very small part, to my big picture question.
However, I'm still looking for output. Thanks! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robin Rodriguez Sent: August 29, 2008 2:43 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Call monitor/barge/train Mark Hamilton wrote: > > Hi, > > I'm planning on migrating someone who uses a very mature system. They > would be logging in either as AgentLogin() or AQM. The main > requirement however, is: > > The supervisor will have a control panel, where he will see how many > of his agents are on call. If they are, he can "right-click" on the > agent and get the options Call Monitor (where the super just listens > in on the call, or new reps can listenin), Call Train (where the super > and agent can talk to each other for training, but the customer > doesn't hear them, or older reps can train newer reps), Call Barge > (where everyone can hear everyone else, super agent and caller) > > How or what can facilitate this? > > Thanks! > > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users looking at the command Chanspy should give you a lot of relevant information. http://www.voip-info.org/wiki/view/Asterisk+cmd+ChanSpy -Robin _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
