Andreas, We can't help, but just to say that after 2 weeks of debugging, we have found yesterday that the one way audio experienced by the agents some times, is related to hold function.
Jorge Mendoza Andreas Brodmann wrote: > Hi > > I have a strange behaviour; perhaps someone who had a similar issue > can help. > > I have an Asterisk-1.4.21.2 connected via sip trunk to a Cisco > Call-Manager 6.1 cluster. > Two phones/users from the Cisco environment call extensions on the > Asterisk. > > Phone 1 / Call 1 is parked on the asterisk using: > exten => xyz,1,Answer() > exten => xyz,n,Set(PARKEXTENSION=555) > exten => xyz,n,Park() > > Phone 2 / Call 2 is picking it up: > exten => xyz,1,Answer() > exten => xyz,n,ParkedCall(555) > > so far so good, they can talk to each other. > > Now if one of them presses Hold, Asterisk will: > > [Sep 5 14:16:05] VERBOSE[6351] logger.c: -- Started music on > hold, class 'default', on SIP/10.16.17.162-081bb720 > [Sep 5 14:16:05] VERBOSE[6351] logger.c: -- Stopped music on hold > on SIP/10.16.17.162-081bb720 > [Sep 5 14:16:05] VERBOSE[6351] logger.c: -- Started music on > hold, class 'default', on SIP/10.16.17.162-081bb720 > > start - stop - start > strange, but it works ... > > If the same user/phone now presses hold/resume so that they could > talk to each other again Asterisk does: > > [Sep 5 14:16:07] VERBOSE[6351] logger.c: -- Stopped music on hold > on SIP/10.16.17.162-081bb720 > [Sep 5 14:16:07] VERBOSE[6351] logger.c: -- Started music on > hold, class 'default', on SIP/10.16.17.162-081bb720 > > stops the music and starts it again ... > > now the guy who pressed hold at first can hear the other party, but > the other party only hears music from Asterisk. > > Has anyone had a similar phenomenon? > > Regards, > > Andreas > > > ------------------------------------------------------------------------ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
