[asterisk-users] OT: headsets

[Bill Michaelson]

Some users at a new Asterisk installation with Polycom IP330 phones are complaining about echo with the amplified headsets they used to use with their Nortel phones. I listened myself, and I here my own voice annoyingly loudly, and no headset/phone combination of volume control manipulation produces a very good experience. I've avoided messing with the Polycom internal settings for gain.

This all leads to the general question:

So I tried a Plantronics M10 device with the phone, and I think it works fine. I'm going to bring this to the client tomorrow. They've been using the headsets by unplugging the handsets and putting the headset box between the handset and the phone. So I'm also going to bring an IP430 phone which has an extra RJ11 jack for a more elegant wiring setup and intelligent mode control directly from the phone (trying to stroke a fickle user). The IP330 has a subminiature jack for headset/mic combos. Are there quality headsets anyone would recommend for in-office use for heavy users with these phones? Using any wiring path? I've tried a cell phone earphone/mic, and it sounds OK, but it's flimsy for this application.

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