Hi,
Currently I'm using Asterisk 1.2 and 1.4 in different setups. When a user wants
to pick up a call within his/her pickup group, *8 must be dialed (or whatever
you define in features.conf).
However, these users were used to another behavior when they had a commercial
PBX (Bosch). When a phone of the pickup group rang all the user had to do to
grab the call was to pick his/her phone up (no dialing required). I tried to
explain the "advantages" of "deciding" if you want to pick up the call or not
by pressing *8 but I understand that in a very busy environment, dialing *8 (or
whatever) makes you "lose" a second or two...
Making the phones ring at the same time (for the same call) isn't an option
(Dial(SIP/101&SIP/102)). Extensions within a pickup group must ring one at a
time.
They are all using standard analog phones connected to a multi-port ATA.
I was thinking of configuring some sort of "auto speed dial" of the pickup code
(*8) whenever the user picks the phone up but it seems that these phones don't
support that.
I know this is a weird question but has anyone dealt with this "issue" in
Asterisk 1.2/1.4/1.6?
Or has anyone come up with a "custom solution"?
Thanks,
Vieri
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
AstriCon 2008 - September 22 - 25 Phoenix, Arizona
Register Now: http://www.astricon.net
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
