Hello, I am wondering if a queue feature that blocks call-waiting should be submitted. As opposed to a regular line, where a call-waiting feature makes sense, for a queue, call-waiting just doesn't. Most queue agents are taking phone calls in a strict order and accordingly, an annoying call-waiting beep doesn't really make sense at all for agents to hear.
Elliot On Tue, Nov 25, 2008 at 10:40 PM, Sebastian <[EMAIL PROTECTED]> wrote: > But in this case I'm using queue not dial… > > > > > > *From:* [EMAIL PROTECTED] [mailto: > [EMAIL PROTECTED] *On Behalf Of *Yehavi Bourvine > *Sent:* martes, 25 de noviembre de 2008 05:33 p.m. > > *To:* Asterisk Users Mailing List - Non-Commercial Discussion > *Subject:* Re: [asterisk-users] Disabling Call-Waiting > > > > Try looking at the DEV_STATE function (available separately on > Asterisk-1.4). It will tell you the status of the phone before you call the > Dial() application. > > > > __Yehavi: > > 2008/11/25 Sebastian <[EMAIL PROTECTED]> > > If is deprecated how do you treat a queue (realtime), that has to have just > one call for agent?? > > Thanks > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Tilghman > Lesher > Sent: martes, 25 de noviembre de 2008 03:37 p.m. > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Disabling Call-Waiting > > On Tuesday 25 November 2008 10:46:49 Elliot Murdock wrote: > > Thanks for the responses. I'll look into the phone devices themselves. > > > > I am wondering, if call-limit did not solve my problem, what is the > > call-limit parameter supposed to do anyway? > > The call-limit is actually kind of deprecated. Using the GROUP() function > is now the preferred way to do this. > > exten => 1234,1,Set(GROUP()=foo) > exten => 1234,n,GotoIf($[${GROUP_COUNT(foo)}>1]?voicemail) > exten => 1234,n,DIal(SIP/tilghman,30) > exten => 1234,n(voicemail),Voicemail(1234, > ${IF($["${DIALSTATUS}"="BUSY"]?b:u)}) > > -- > Tilghman > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > __________ Information from ESET Smart Security, version of virus signature > database 2911 (20080229) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > __________ Information from ESET Smart Security, version of virus signature > database 2911 (20080229) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > _______________________________________________ > > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > __________ Information from ESET Smart Security, version of virus signature > database 2911 (20080229) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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