On 21/11/2008 6:47 a.m., Lincoln King-Cliby wrote:
> Hi All,
> 
> I have a ticket open with Digium, but based on their previous lack of support 
> for the Asterisk Appliance, I'm not really holding my breath - and, honestly, 
> I'm not 100% convinced it's a Digium issue in the first place (but I don't 
> know where else to point fingers).
> 
> We have an AEX-804E (PCI Express, 4 FXO ports, Hardware Echo Cancellation) in 
> a Dell PowerEdge 1950 with four straight analog telephone lines, and running 
> asterisk 1.4.22. All of the local phones are Cisco 7961G with the SIP 
> firmware. Calls between SIP sets, across our SIP trunk on a VPN to a remote 
> office, or calls to or from the remote office's PSTN lines (over the 
> aforementioned SIP trunk) are all fine.
> 
> On many [but not all] calls to or from the PSTN, I'm getting two complaints -
> #1 is low receive (i.e. from the PSTN) volume
> #2 (which seems to get significantly worse if I try tweaking bumping up the 
> tx/rx gain in Zapata.conf) is that if the person in our office is talking all 
> inbound audio is muted, but not the other way around (i.e. half duplex, but 
> not half duplex both directions if that makes any sense)
> 
> Further compromising my sanity is that #1 seems hard for me to duplicate - 
> calls to or from my cell phone, for example, always sound fine. Local calls 
> are "mostly" fine, and long distance calls are hit-or-miss, calls to a 
> Hawaiian (how's that for "Long Distance" from Ohio) 1004 Hz test number are 
> fine - in fact, subjectively, borderline too loud which makes no sense since 
> before going live with Asterisk, we had a legacy Panasonic KSU/PBX on the 
> same lines - on the same punchdown blocks - and no one ever complained about 
> these issues.
> 
> If I turn off the echo canceller there's a modest (may even just be 
> psychological) improvement in line gain, but the echo is so horrendous 
> (actually the echo sounds louder than the inbound call volume) as to make 
> things unusable.
> 
> Any ideas? At all? I'm still relatively new to the 
> Asterisk-interconnected-to-PSTN side of things, and it seems like there are 
> dozens of config files and tools so explicit instructions are appreciated!

Try adding these to the modprobe line:

vpmnlptype=4 vpmnlpmaxsupp=11

-- 
Kind Regards,

Matt Riddell
Director
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