On Mon, Dec 29, 2008 at 1:55 PM, Brent Vrieze <[email protected]>wrote:
> I got no resonses to this and some funny bounces so I'm trying again. > > > > First of all Merry Christmas. > > Second, my first problem with my provider not staying registered with > our server was my fault. We moved our server room and I restarted the > test system and the production system causing them to ping-pong back and > forth registering with our provider causing random problems, they are > both set to register with the same account right now. I shut Asterisk > down on the one and now we don't drop any longer. doh!!! > > Last, We are having DTMF problems with our provider (via:talk). Does > anyone have any experience with them and if so can you share it? > via:talk does have a sample sip.conf and extensions.conf file to use but > the dial plan they set up does not require any DTMF so they may never > have tested it. We have tried inband, auto, rfc2833 for our DTMF and > nothing works. I have submitted a ticket with them but the last time I > did that they never responded so that is why I am posting here. > I signed up with another SIP provider for a test account and the DTMF > passes no problem from them so I must conclude there is some setting > that via:talk has that is causing the problem. via:talk will not > confirm this but they must be using Asterisk as all the menus and such > they have feel very Asteriskish. Is there something I can tell via:talk > to try on their end to make this work? > > As a side symptem every time our system registers with via:talk it seams > to jump from server to server on their end. They must have some sort of > load balancing going on that is causing that. In the past we could get > the DTMF to pass when we were on the initial server we registered with > but when we got pushed to another server the DTMF would fail till I did > a sip reload or restarted Astersk. Now we get no DTMF ever. > > System set up. > Asterisk 1.4.22 > Asterisk GUI 2.0 > > users.conf > [trunk_1] > context = DID_trunk_1 > host = galvatron.vtnoc.net > username = user name > secret = password > trunkname = via:talk - galvatron ; GUI metadata > hasiax = no > registeriax = no > hassip = yes > registersip = yes > trunkstyle = voip > hasexten = no > fromuser = user name > authuser = user name > insecure = port,invite > dtmf = rfc2833 > dtmfmode = rfc2833 > relaxdtmf = yes > rfc2833compensate = yes > port = 5060 > canreinvite = no > fromdomain = galvatron.vtnoc.net > disallow = all > allow = ulaw,gsm > > If you need to see more of the setup info I can provide. > > Thanks > Brent > I have the same problems with Viatalk. The problem is with their "new" servers. You are pointed to galvatron.vtnoc.net which is one of those. I currently have mine working by using their "old" servers. Try calling support, changing your account to rfc2833 if you haven't already and then point to chicago-1e.vtnoc.net with your same settings . You will have DTMF working, but I am not sure when the "old" servers are going away. Good Luck, Sean
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