Going on the assumption that CSR is in queues.conf and that
queue-periodic-announce is in /var/lib/asterisk/sounds, you could create a
CSR2 in queues.conf, a queue-periodic-announce2 in /v/l/a/s and make the
dialplan call CSR2 instead of CSR.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Robert Broyles
Sent: Friday, January 02, 2009 9:28 AM
To: [email protected]
Subject: [asterisk-users] Setting Periodic-Announce filename in the dialplan

Thanks. The thread points to an issue with the periodic-announce not 
playing if the queue is set to ring, instead of musiconhold.
I have musiconhold with my queue.

My sample queue for testing purposes:

[CSR]
musiconhold = classic
retry = 1
strategy = ringall
joinempty = yes
periodic-announce-frequency = 15
periodic-announce = queue-periodic-announce


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