On Jan 16, 2009, at 7:52 AM, Julian Lyndon-Smith wrote: > Can anyone who has used both comment on the pros and cons ? Need to > buy > about 30 of these, for a small company with limited IT support.
We recently deployed 85 phones to our office. We tested the Grandstream GXP2000, GXP2020, Linksys SPA941, Snom 300 & 320, and a Polycom 430 (I think that was the series). As an IT department we expected everybody to prefer the Grandstream because it is simple to use. We figured everybody would have the Snom because it is complex to use (though super easy on the IT side to administer). We had the opposite result. Everybody hated the Grandstream because they sounded bad, felt clunky, were difficult to do simple things on (like park a call, can't do it with one button). Nobody really cared for either the Linksys or Polycom. They were just too limited. We ended up rolling out a mixture of the Snom 300 and 320s and couldn't be happier (We looked at the 360, but it really doesn't offer anything except a bigger display, which isn't really utilized). With a simple MySQL database and a few PHP scripts all we had to do was type the MAC address of the phone into the MySQL database (with the login information) and then plug the phones in. No setup on the phone. Phone automatically upgrades the firmware to whatever version we currently use, gets its settings from the server, etc. If a phone has trouble (out of the 85 we had 2 that were a bit finicky and got replaced), we go into the database and change the MAC address and then plug in the new phone. Again, no setup. If you go Snom I would be happy to share these scripts, I just haven't gotten around to building up a nice package and posting them. If your choices are either Snom or Grandstream, I would so go Snom. I spent 2 days trying to configure the GXP's to do the few simple things we wanted and couldn't pull it off (call parking, BLF & one-touch dial [does not fully work], etc). I spent 30 minutes on the Snom an had it perfectly configured. >> Julian Daniel _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
