SURE!
you can use the manager event handler and a function dump_event!
you can dump all kind off events to a text file or a database!
I did it successfully!
GOOD LUCK:)


2009/1/27 Gabriel Ortiz Lour <ortiz.ad...@gmail.com>

> Hi all,
>
>   Is there a way to get the time that a specific queued call took to be
> answered or abandoned?
>
> Thanks,
> Gabriel Ortiz
>
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