Hi!

> > Advanced solution: Use local channels as queue members and Custom
> > hints. You could build a mechanism (outside of Asterisk) to "sync"
> > the states of your Custom hints between both servers.
> 
> I am already using local channels and will explore hints. I have not
> used it till now, any hints about writing custom hints are most
> welcome :)

There is yet another path you can try:

Use the snom "Actions URL" settings to temporarily remove (or pause) the 
other identity from the queue until the current conversation has been 
completed.

Philipp


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