Vikas wrote: > I have been using the inbound 800 services from vitelity. Slowly the > usage has been rising and in the month of Jan the bill was for $650. I > am currently on a 1.9 cents a minute plan. Am I paying too much ? > > Some suggestions my team generated to reduce the toll free incoming > call bill were: > > 1. When people call in on the 800 number take the local number they > are calling from and then call them back from our unlimited outgoing > account from broadvoice. > > 2. Find a vendor with a better rate. > > Any idea what we can do to better manage the 800 cost. > > Thanks for your time, > > Vikas > > As far as a better rate, that really depends where your callers are coming from. If they're calling in primarily from off-net areas, you'll find that $0.019/min as a blended rate is actually fairly competitive and your provider is probably losing money on your business!
If they're calling in from on-net areas, you may find another provider willing to give you a better per min rate, but my experience has been that the monthly revenue commitment usually starts in around the $5k/month range before the rate comes down below what you're already paying. All that being said, before you go seeking a better rate, make sure you've done a good amount of due dilligence on a different provider to make sure that you're still going to receive the best level of service even though you may have a better rate. -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
