This is probably out of date, but my Polycom documentation recommends keeping the boot rom at less than 2.0 for use with Asterisk.
_____ From: [email protected] [mailto:[email protected]] On Behalf Of Mike Sent: Tuesday, February 24, 2009 2:54 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Polycom Phones start to break up after being up a LONG time That`s an old version, I've had plenty of issues (nothing like what you describe) since 2.2.0. Try going to the latest and greatest (SIP 3.1.2), it seems stable (as far as I can tell with about 200 phones, including many 501). It's hard to troubleshoot something that hasn't been current for about a year. Mike From: [email protected] [mailto:[email protected]] On Behalf Of Barry D. Hassler Sent: Tuesday, February 24, 2009 15:38 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom Phones start to break up after being up a LONG time Folks, I haven't paid attention to these responses, sorry! This appears to be an issue primarily on calls with an EXTERNAL leg, I'm fairly certain it's on both inbound and outbound calls. The frequency of the reports from this client are increasing, and although I was intending to do a mass reboot of all the polycoms over the weekend, I have not yet, but will have to do it tonight (2 more reports today). All the external legs are via PRI. The phones are 501 and 601's, running bootrom 3.2.2.0019 and SIP 2.2.0.0047. There are many of these that ARE on POE switched (Cisco), On Fri, Feb 20, 2009 at 12:34 PM, Jeff LaCoursiere <[email protected]> wrote: You also don't mention if it is internal to internal or if there is an external leg involved, and if so what type. j On Fri, 20 Feb 2009, Asterisk Asterisk wrote: > That's interesting - I haven't noticed this with any of my installs. What version of firmware and SIP? > > > > > ________________________________ > From: Barry D. Hassler <[email protected]> > To: Asterisk Users Mailing List - Non-Commercial Discussion <[email protected]> > Sent: Friday, February 20, 2009 8:41:33 AM > Subject: [asterisk-users] Polycom Phones start to break up after being up a LONG time > > Has anyone else encountered this? I have a fairly large installation (~50 phones, almost all Polycom 501's and a handful of 601's. We're running into a number of phones on which the outbound voice (Polycom phone user doesn't hear any problems, but the other end does) is breaking up occasionally -- enough to be noticeable and make you say "what?". In each case, rebooting the phone has resolved the symptoms, but I'd like to know if there is a known problem. > > most of these phones would be up for several months now (installed this past summer), and unless there are any power outages, would not be restarted specifically. > > I'm planning on restarting all the phones over the weekend, but as this is a 24-hour operation, we'd like to avoid interrupting phones at all. > > -- > Barry D. Hassler > President, HCST > > http://www.hcst.net/ > 937-427-9000 > > > > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Barry D. Hassler President, HCST http://www.hcst.net/ 937-427-9000
_______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
