On Wed, 25 Feb 2009, Bob Pierce wrote:

> Mark,
>
> Are you still having trouble with your 8002? I had a lot of trouble with
> mine initially, but after playing with it for about 8 hours I figured it
> out. Now it works great all around our office. Our NOC technician loves
> it!
>
> There is a problem with the sample configs that Polycom publishes. I
> started by un-commenting and modifying the portions that related to an
> Asterisk setup. However, that seemed to be the source of my problem in
> the end. I don't know if the phone simply can't parse the length of the
> sample file, or if there are some errors in the sample file that I
> missed. As soon as I trimmed the config file down to just the necessary
> components, the phone started to work!

Aha!  Mind posting that config?

Cheers,

j


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