--- On Sat, 3/14/09, Olivier <[email protected]> wrote:
> you also can make use of SIPPEER(curcalls)
Thanks. Will come in handy.
> I don't know if DND is widely implemented in softphones
> as users might be
> tempted to simply turn softphone off
If my softphone users turned their software "off" it would be better because I
would then detect that they are "unavailable". However, most users find it a
lot easier to just "press the DND button" on their softphone. There's no way I
can easily detect that (the phone isn't open-source and I can't force them to
use star codes to set DND in astdb).
> What would you say if before hanging up, extension 102
> would just check if a
> "call-back-later" request have been left (by
> extension 101 trough IVR) and
> use call files to generate requested calls ?
> This would avoid events handling.
If I understand correctly, you're suggesting to implement the h priority
instructions (or a "hangup macro") to:
1) run a deadagi or a system() script to see if someone has left a request (eg.
in astdb) to call-back-when-avail
2) create a call file with, say:
Channel: SIP/102
and
Context: internal
Extension: 101
Priority: 1
Is that what you would do, more or less?
Thanks,
Vieri
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