This should be engraved in stone. IMHO, doing so even with a "traditional" telco solution would be extremely risky, if one does not have an adequate skill set and experience.
Thanks l. 2009/3/26 Matt Riddell <[email protected]> > > > If you are doing an install for a call centre with 100-200 concurrent > calls, you should have either done a lot of smaller installs or be > working with someone who has. > > -- Loway - home of QueueMetrics - http://queuemetrics.com
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