Hi,
It there any way of getting queue data from within a dialplan in order
to change call routing based on what is already happening? Something
like the following would be ideal:
exten => X.,n,Set(WAITING=${QUEUE(qname|waiting)})
exten => X.,n,Set(TALKING=${QUEUE(qname|talking)})
Can anyone suggest how I might achieve this?
Thanks,
Steve
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