Hi, I'm evaluating possible design for a specific CTI application.
CTI client is a fat client (it's a customer's requirement) which exchange data with a CRM server (build on mainframe). CTI client must : - display custom view mixing ongoing calls, presence and some user preferences (such as this user has forwarded his calls to his voicemail) - request call origination (click2call features). Instead of repeating to every CTI client that for instance, a call has started or stopped, I'm wondering if I should : - broadcast the same data to every CTI client (and let each CTI client build customized view from it), - while listening to specific requests from each CTI client. Can/should I use AstManProxy for that ? What could be the traps ? Specifically, is it possible and recommanded to create a 1+N users in AstManProxy (one for each CTI client and one for broadcasting) ? If that matters, there should be around 50 client on a local LAN (and a couple of them through a fully controlled VPN). Regards
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