Just refund the guy his money... ----- Original Message ----- From: " John Brown (CV)" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, January 10, 2004 2:46 PM Subject: Re: [Asterisk-Users] Chagres Technologies, Inc
> For the list, > > Mike received a partial order shipped 15-Dec, SN ending 4CD8. > > Mike received email replies on 3-Dec and 17-Dec advising him > on his order. > > Mike ack'd those emails. > > This is the first time we have heard anything (phone calls or email) > from Mike since 17-Dec. Our CDR and SMTP logs show no inbound packets > or calls. > > Mike has been sent a private email and has been advised that > we will be issuing him a refund on product not received. > > I can only say that there is a human that answers the phones > at Chagres M-F 9-5 MDT (GMT-7). > > I think I'll change the Auto-Attendent so that it says > "For a Human press 0", instead of "To reach an operator > press 0". Most people don't seem to press 0.... > > for order status: orders AT chagres dot net, > > or call +1 505 830 1200 and please do leave good > information (name, phone number, what you ordered) > we don't always receive enough info to respond back > (missing phone numbers or complete names are common) > > If you have any issue you can call my direct number at > +1 505 998 0567. Thats my desk, ring it. > > cheers, > > john > > On Sat, Jan 10, 2004 at 12:08:14PM -0600, mikeu wrote: > > My experience has been one of unresponsiveness to my e-mails. I have > > ordered and received devices from other providers in the time I have been > > waiting for Chagres. As of now, based on my experiences and those of others > > that I have heard from I would highly recommend avoiding Chagres and Mr. > > Brown. All I want now is a refund. > > > > Mike > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Olle E. > > Johansson > > Sent: Saturday, January 10, 2004 3:22 AM > > To: [EMAIL PROTECTED] > > Subject: Re: [Asterisk-Users] Chagres Technologies, Inc > > > > Mail John Brown at Chagres. [EMAIL PROTECTED] > > > > He usually responds quickly and I get information about where my products > > are. > > Yes, I also have rest orders, but I have acceptable responses on why and > > when > > they are expected to arrive in this snowy winterland... > > > > /O > > > > _______________________________________________ > > Asterisk-Users mailing list > > [EMAIL PROTECTED] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > _______________________________________________ > > Asterisk-Users mailing list > > [EMAIL PROTECTED] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
