2009/4/22 Olivier <[email protected]> > Hi, > > I need to monitor call activity from a custom application software. > The goal is to display things like who is on call or not, who has forwarded > his call to his voicemail, etc ... > > When using manager's login command with Event parameter set to on, I'm > getting tens of events I don't care about but I suppose I won't miss things > like transfers, pickups, parking ... > > Would it be a right move to rely on UserEvents instead ? > Then I would specifically have to add those UserEvents in dialplan but I'm > afraid to be unable to support things like hangups or transfers, ... > > What's your opinion about that ? > Would you "filter system events" or "add custom uservents" ?
I tried the UserEvent way and up to now, I can monitor : - simple calls (terminated by caller or callee), - multiple calls (several phones are ringing but one is answering) - attended transfers What I can't monitor at the moment is : - transfers while ringing (callee transfers a call while still ringing) Not tried yet: - monitoring Voicemail, Parking, .... > > Regards >
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