Hey list !

I'm getting the feedback of a customer that a conversation is like half
duplex : when he talks, the other end of the call is no longer heard.

What could be the cause of these drop-outs ?

A call that is coming in from the PSTN is routed through an IVR-system
to the correct internal SIP-phone (Grandstream GXP2020).

Where do I start searching for this problem ?
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