You should look on the log for when the "sox" command is called, if the invocation makes sense or not. l.
2009/6/7 Joao Gomes Pereira <gomespere...@startel.pt> > Hello > I did as you told me, but the problem remains. > Im using Asterisk 1.2.x > > and this is my config: > > queues.conf ------------------------------------- > > [general] > persistentmembers = no > > > [queue_1] > > persistentmembers = no > monitor-format=wav > monitor-join=yes > monitor-type=MixMonitor > > wrapuptime=3 > timeout=15 > strategy=roundrobin > retry=5 > queue-youarenext= > queue-thereare= > queue-thankyou= > queue-callswaiting= > member => Agent/600 > member => Agent/601 > > > agents.conf ----------------------------------------- > > [general] > persistentagents=no > > [agents] > > updatecdr=no > > > custom_beep=beep > group=1 > wrapuptime=19 > ackcall=no > musiconhold => music > group=1 > > agent => 600,1234,Jose > agent => 601,1234,Maria > > > The calls are recorded....but always produces 2 separated files, with > "in" and "out". > What could be missing? > Do I need to create a line in crontab to mix the 2 files? > Thanks > regards > Joao Pereira > > > > Kurian Thayil wrote: > > Hi, > > > > I had similar issue which happened when record option was mentioned in > > both agents.conf and queues.conf. When I commented the recordagentcalls > > option in agents.conf, it started to work. Mention the monitor option > > only in the queues.conf file. Do try. > > > > Regards, > > > > Kurian Thayil. > > > > On Sun, 2009-06-07 at 17:51 +0100, Joao Gomes Pereira wrote: > > > >> Hello to all > >> I'm trying to record the calls going to my queues, but asterisk creates > >> 2 files, one with the inbound and another with the outbound sound. > >> I know Sox should mix the 2 files automatically in the end, but this > >> isn't happening. > >> I have sox installed in my server. > >> > >> How can I force Sox to mix the files? > >> Here is my config: > >> > >> > >> queues.conf----------------------------- > >> > >> [general] > >> persistentmembers = no > >> monitor-format=wav > >> monitor-join=yes > >> monitor-type=mixmonitor > >> > >> > >> > >> [queue_1] > >> > >> persistentmembers = no > >> monitor-format=wav > >> monitor-join=yes > >> monitor-type=mixmonitor > >> > >> > >> wrapuptime=3 > >> timeout=15 > >> strategy=roundrobin > >> retry=5 > >> member => Agent/600 > >> member => Agent/601 > >> > >> agents.conf----------------------------- > >> > >> > >> [general] > >> persistentagents=no > >> > >> [agents] > >> > >> updatecdr=no > >> > >> recordagentcalls=yes > >> recordformat=wav > >> monitor-join=yes > >> savecallsin=/var/www/html/recordings/ > >> > >> custom_beep=beep > >> group=1 > >> wrapuptime=19 > >> ackcall=no > >> group=1 > >> > >> agent => 600,1234,Jose > >> agent => 601,1234,Maria > >> > >> > >> > >> Thanks > >> Regards > >> Joao Pereira > >> > >> > > > -- > StarTel - A Rede Livre > Joao Gomes Pereira > www.startel.pt > +351 304500650 > sip: gomespere...@startel.pt > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Loway - home of QueueMetrics - http://queuemetrics.com
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