You could try this one: http://www.voip-info.org/wiki/view/Asterisk+func+Devstate If I can add a warning, be wary of having both ACD (Queue) and non-ACD traffic on the same operator - you risk having awful performance. Just my two eurocents, l.
2009/6/12 Lee, John (Sydney) <[email protected]> > I am running Asterisk 1.4.21.2 > > For reception, I defined a simple queue with one SIP phone as the only > member. > > When I receive an incoming call, I test QUEUE_WAITING_COUNT to see if it > is > 0. > If it is > 0, then I will playback a message to tell the caller to be > patient and then do a Queue(<queue-name>). > If QUEUE_WAITING_COUNT is zero, then I will just Queue(<queue-name>, r) > to ring the receptionist phone without playing any message. > > A problem arises if the receptionist is talking to someone on the phone. > In this scenario, QUEUE_WAITING_COUNT is also zero but I will need to > playback a pls-be-patient message as well. > > So, I need to find out whether the receptionist phone is busy even if > QUEUE_WAITING_COUNT = 0. > > Do you know if there is anyway, without dialling a SIP channel, I can > check if a SIP extension is engaged or not? > > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Loway - home of QueueMetrics - http://queuemetrics.com
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