What is to stop anyone from dialing international at any time, regardless if he bridges someone else on?
Usually we implement Force Authorization Codes (When dialing out after dialing you have to enter a code) to track all Long Distance/International calls. You can then generate bill back reports to departments by code. Some software (ISI InforTel) can trigger an email alert if someone spends more than $100USD in a day based upon CDR records, etc. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Daniel A. Veiga Sent: Saturday, June 20, 2009 10:15 PM To: [email protected] Subject: [asterisk-users] Limit transfers I have asterisk installed in a callcenter: 60 DAHDI external lines and 72 SIP extensions, and have a BIG PROBLEM. Image a friend of one of the agents wants to call abroad paying the local fee. He dials to the callcenter, uses DID to get to his friend, asks him to place the call on hold and dial abroad and then hangup to bridge the call!!! I discovered this by chance when one of the agents, after answering an external call, tryed to hangup and place a new call. He really pressed the hook for a few milliseconds and was interpreted as a flash. After finishing the call he hanged, bridging the first call with the second. I cannot disable call forwarding, as the agents need it under certain circumstances. What I need to do is disable bridging two external lines. Has anybody faced this problem? Thanks, Daniel _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ----------------------------------------- Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
