From: Darrick Hartman Sent: Thursday, July 02, 2009 8:06 PM On 07/02/2009 10:14 AM, Tzafrir Cohen wrote: > On Thu, Jul 02, 2009 at 09:53:18AM -0500, JR Richardson wrote: >> Hi All, >> >> A couple of customers called complaining that folks were dialing into >> their PBX trying to use the Directory to locate users, from a >> Blackberry, and getting frustrated due to the incompatibility of >> dialing alpha characters on the the qwerty keyboard and not getting >> through. >> >> The issue of course is the Directory application only recognizes >> numeric digit tones, not alpha characters (not sure is there is >> actually tones generated when the alpha characters are pressed, it >> just doesn't work). >> >> Anyhow, on the Blackberry, when you hold down the Alt key and press >> the alpha character, the device sends out the correct digit tone >> associated with that character, like on a regular phone keypad. > > Is it a tone? > > Or the letter itself in SIP / RTP signalling?
This is a 'bug' or 'feature' of blackberry phones. The phones switch the keypad to numeric when in a phone call. You need to memorize abc=2, def=3... Sure would be nice if there was an option to send the DTMF for 5 when pressing the alpha key j k or l, but I don't believe this is possible. You do not need to memorize the alpha-to-numeric conversion on a BlackBerry. The OP mentioned the solution: "Anyhow, on the Blackberry, when you hold down the Alt key and press the alpha character, the device sends out the correct digit tone associated with that character, like on a regular phone keypad." Sincerely, Trevor Hammonds _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
