Thanks for the info. We've managed to achieve or goal using 1.4 and a few hacks.
1) When the agent logs in / logs out, we rewrite the part of the dialplan for the hints and reload the dialplan 10 seconds after the *last* login / logout 2) For the MWI, we give each phone a "fake" voicemail (let's say _0001_). When an agent logs in, we link /var/spool/asterisk/voicemail/_0001_ to /var/spool/asterisk/voicemail/[mailbox] (where [mailbox] is the mailbox of the agent) and when they log out, we remove /var/spool/asterisk/voicemail/_0001_ This seems to work - the MWI lights up / off depending on the new vm within a couple of seconds 3) When checking for voicemail, each phone is configured to dial 0000 - the dialplan then checks the callerid (set by #1) and gets the mailbox for the agent. As I said, a bit of a hack, but it works for me ;) I know that this won't work for 1.6, but we are coming up with an alternative plan using Minivm Julian Andrew Thomas wrote: > The quick answer is 'no'. > > It is not currently possible to monitor 'hints' for Agents - as an Agent > never actually dials out (the device does). > > Even exten => 1234,hint,Agent/1234 won't work - as the 'core show hints' > will show the agent as 'notinuse' when they can be. > > There are ways around it (I used a mixture of php and mysql) - but even > these are not ideal (especially if you have a large dial plan). > > Clue : exten 1234,hint,SIP/ABC works - you just need to change the ABC > bit every time an agent logs in our out. > > This then gives you the lovely job of lighting any MWI lamps for that > user as well. Oh the joys of Asterisk and hotdesking! > > HTH > > Andrew Thomas > Technical Services Manager > DataVox Ltd > Saddleworth Business Centre > Huddersfield Road > Delph, Oldham > OL3 5DF > > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Julian > Lyndon-Smith > Sent: 02 July 2009 17:34 > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [asterisk-users] Grandstream 2010 and blinky lights > > I am using 1.4, and have the above device, and it worked really well > with monitoring 18 "hints" aka devices. > > Now, I've moved us to a hotdesking paradigm where the user is the > "extension" not the device. IOW if I dial 1234, I will get user 1234 > (who happens to log on to device ABC today, and DEF tomorrow). > > Can I make the GXP monitor user 1234, not extension 1234 ? > > Julian > > ______________________________________________________________________ > This email has been scanned by the MessageLabs Email Security System. > For more information please visit http://www.messagelabs.com/email > ______________________________________________________________________ > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
