Hello
I have 2 queues and I would like to send calls to queue_1 and queue_2 
dynamically.

For example:
If I have 10 agents logged (2 in queue_1 and 8 in queue_2)
I want 20% of the calls  to be sent to queue_1 and 80% to queue_2

Is this possible?

Is there a way I can see how many logged (or available) agents I have in 
a queue before sending a call?
Thanks
Regards
Joao Pereira

-- 
StarTel - A Rede Livre
Joao Gomes Pereira
www.startel.pt
+351 304500650
sip: [email protected]




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