Hello everyone, I have a problem with getting name of the recorded file of agent calls. As I've googled I found that the name of the recording file should be inserted in userfield of CDR table. To do this I set
createlink=yes in agents.conf but still userfield of cdr is empty but the recrding file is created. my agents.conf file is like this(That part related to recording options): ; Enable recording calls addressed to agents. It's turned off by default. recordagentcalls=yes ; ; The format to be used to record the calls (wav, gsm, wav49) ; By default its "wav". ;recordformat=gsm ; ; Insert into CDR userfield a name of the the created recording ; By default it's turned off. createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. urlprefix=http://host.domain/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls Has anybody any idea of what could be wrong? regards, Hooman
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