Hello everyone, I can not get the name of the recoding file of agents calls. I set agents.conf as following:
; Enable recording calls addressed to agents. It's turned off by default. recordagentcalls=yes ; ; The format to be used to record the calls (wav, gsm, wav49) ; By default its "wav". ;recordformat=gsm ; ; Insert into CDR userfield a name of the the created recording ; By default it's turned off. createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. ;urlprefix=http://host.domain/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls as you can see I set createlink=yes so name of the recoding file should be inserted in userfield column of cdr. But it doesn't work. because the file is created but userfield is empty. Any solution to this problem is really appreciated. If you need more information you can ask me. thanks
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