Hi Luis,

the problem is it is basically the first time i saw it (or recognized it) so, it does definitly not happen regularly, I have more problems with our xircom analog usb switch which handles our outgoing mobile connections, this stuff has problems detecting busydetect but this I will debug another time.

This time I had the problem with 2 landlines, out of like 100ths of calls today.

What I want to know is if there is a harder way to force a hangub than soft hangup which does not interrupt the other calls.

best

--
Raimund Sacherer
-
RunSolutions
    Open Source It Consulting
-
Email: [email protected]
tel: 625 40 32 08

Parc Bit - Centro Empresarial Son Espanyol
Edificio Estel - Local 3D
07121 -  Palma de Mallorca
Baleares

On Aug 19, 2009, at 12:46 PM, Luis Morales wrote:

Did you try use busytect option enabeled into zaptel.conf file ?

Another way must be recompile your asterisk an enable BUSYDETECT
options for hangup.

Regards,


On Wed, Aug 19, 2009 at 8:55 AM, Raimund Sacherer<[email protected]> wrote:
Hello List,

our setup:
Callcenter

IBM Hardware, 1x TE420, 1x xircom analog switch, 4x different cellular
providers on the xircom analog port, ~60 agents

Debian 5.0.1 (Lenny)
Asterisk 1.4.21.2 Debian Package recompiled with additional app_queue
segfault fix
Zaptel 1.4.11 Debian Package


My Problem is I have two channels (Zap/9-1 and Zap/6-1) which have a
duration of over 4 hours.
I am pretty sure that there is not much talking going on:

Zap/6-1
      Frames in: 104
     Frames out: 101
 Time to Hangup: 0
   Elapsed Time: 4h23m26s

Zap/9-1
      Frames in: 7196
     Frames out: 7186
 Time to Hangup: 0
   Elapsed Time: 4h23m28s


I tried to terminate the channels with "soft hangup", but they are not
going away, so, what are my possibilities without interrupting the
service?


thanks and best regards,
Ray


--
Raimund Sacherer
-
RunSolutions
    Open Source It Consulting
-


Parc Bit - Centro Empresarial Son Espanyol
Edificio Estel - Local 3D
07121 -  Palma de Mallorca
Baleares


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--
---------------------------------------------------------------------------------
Luis Morales
Consultor de Tecnologia
Cel: +(58)416-4242091
---------------------------------------------------------------------------------
"Empieza por hacer lo necesario, luego lo que es posible... y de
pronto estarĂ¡s haciendo lo imposible"

Leonardo Da'Vinci
---------------------------------------------------------------------------------

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