I use a PERL AGI to control my phones, but the Out of the box solution (depending on your release) would be to use a macro to dial the queue/extension and use channel status to see if A is inuse before dialing B.
Heres an example from http://www.voip-info.org/wiki/view/Asterisk+func+device_State exten => 100,1,ExecIf($<a href=' ${device_state(sip ${exten})} =" INUSE '"> ${DEVICE_STATE(SIP/${EXTEN})} = INUSE ?Busy) </a href=' ${device_state(sip> exten => 100,2,Dial(SIP/${EXTEN}) you could expand on this as an OR switch where you wouldnt ring 100/101 if either was in use. _____ From: [email protected] [mailto:[email protected]] On Behalf Of Magnus Löfqvist Sent: Thursday, August 20, 2009 10:06 AM To: [email protected] Subject: [asterisk-users] Pause/Unpause agent based on devstate Hi, I dont know if this is possible, but I want to pause a queue member if another member are busy in the phone. We have agents that has 2 phones and both are logged in to the same queue. I dont want the second phone to call if the first are in use. Any ideas? Magnus
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