David @ULC wrote:
> I don't know where is the problem. May be with VOIPSwitch OR may be with
> Asterisk..
>
> Call getting stuck : My agent hang up the call but in Active calls , I see
> call connected and getting charged
>
> I use VOIP and NOT PSTN
>   
With the information you gave, the problem could be actually anywhere. 
Your phones/soft-phones, your Asterisk setup, your VOIPSwitch, your VOIP 
provider...
> Didnt check the Asterisk CLI. Can I get any history of what asterisk REALLY
> had ?
>   
Depending on your configuration (/etc/asterisk/logger.conf), you may 
have a /var/log/asterisk/messages file. Probably, by default it does not 
contain the information you need to track down the problem.

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