are you using chan_local? try disabling the hardware DTMF. Sent using my wired Blueberry.
On 10/9/09, nik600 <[email protected]> wrote: > Dear all > > i have a TE205P connected to an Asterisk 1.2.18. > > Yes i know, the version is old but since now the system was stable and > i don't have the necessity of an upgrade. > > The system provide an IVR service that: > > 1) receive the call > 2) verify the queue length > 3) hangup if queue length is > 1 > 4) put the call in the queue othervise > > Then, there is an AGI php script that > 1) verify the queue > 2) wait 5 seconds if the queue is empty > 3) pick-up a call from the queue and transfer it to an extension othervise > > Finally, the extension lanuch another AGI php script that requires > some DTMF tone to the user to perform some actions. > This system is working properly since 2006. > > Well, the problem during last days is that it seems that sometimes the > DTMF recognition doesn't work, in the debug i get: > > AGI Tx >> 200 result=0 > > But users complains to me because they assure to have digited > something different than 0. > The problem seems to be reproducible when the system is loaded (i > don't have information on the SO but we receive abut 2500 calls per > hour each call is very short because usually it is hangup after a very > short time, as the queue length is very often 1) > > It's not an AGI application problem as i get the "wrong" dtmf tone > directly from Asterisk. > It's not a phone problem as the same phone may retry and then it works. > > Is it possible to relate it with the load of the server? > > Can you suggest me something? > > Thansk > > -- > /*************/ > nik600 > http://www.kumbe.it > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2009 - October 13 - 15 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
