Hello, I have grabbed again a whole call when it hangs up debug, I dono what else I can read??
What exactly you want me to look for? And assuming there is a firewall at my ISP, how to diagnose it? Thanks for the advise, Here is another log: -- Called 99999/0557202919 -- Call accepted by xxx.xxx.xxx.xxx (format ulaw) -- Format for call is ulaw elastix*CLI> <--- SIP read from xx.xx.xx.xx:5060 ---> CANCEL sip:966557202...@xx.xx.xx.xx SIP/2.0 Max-Forwards: 70 To: 966557202919 <sip:966557202...@xx.xx.xx.xx> From: <sip:9998...@xx.xx.xx.xx>;tag=3466014864-147468 Call-ID: 19773310-3466014864-147...@aaa.bbb.net CSeq: 1 CANCEL Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRIBE, PRACK, UPDATE Via: SIP/2.0/UDP xx.xx.xx.xx:5060;branch=z9hG4bKd6a812de72f094987d1363161c853aec Contact: <sip:9998...@xx.xx.xx.xx:5060> Content-Length: 0 <-------------> --- (10 headers 0 lines) --- Sending to xx.xx.xx.xx : 5060 (no NAT) <--- Reliably Transmitting (no NAT) to xx.xx.xx.xx:5060 ---> SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP xx.xx.xx.xx:5060;branch=z9hG4bKd6a812de72f094987d1363161c853aec;received=xx. xx.xx.xx From: <sip:9998...@xx.xx.xx.xx>;tag=3466014864-147468 To: 966557202919 <sip:966557202...@xx.xx.xx.xx>;tag=as717c0994 Call-ID: 19773310-3466014864-147460@ aa.bb.net CSeq: 1 INVITE User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Length: 0 <------------> <--- Transmitting (no NAT) to xx.xx.xx.xx:5060 ---> SIP/2.0 200 OK Via: SIP/2.0/UDP xx.xx.xx.xx:5060;branch=z9hG4bKd6a812de72f094987d1363161c853aec;received=xx. xx.xx.xx From: <sip:9998...@xx.xx.xx.xx>;tag=3466014864-147468 To: 966557202919 <sip:966557202...@xx.xx.xx.xx>;tag=as717c0994 Call-ID: 19773310-3466014864-147...@aa.bb.net CSeq: 1 CANCEL User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Length: 0 <------------> -- Hungup 'IAX2/99999-8610' Thanks. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of C. Savinovich Sent: Sunday, November 01, 2009 4:11 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Calls disconnects after short time The only informative part are the 2 paragraphs of the sip debug, but can't tell much since you only show a very small portion of the sip log. There is a "487 Request terminated" there screaming at you but can't tell if meaning that provider is not handling the ACKs. That section of the [macro-hangupcall] context is useless as it is caused by the hangup, and not an effect. The usage of a public IP is not indicative of the existence of a firewall which can be blocking any necessary ports for tcp and/or udp. You should always cover your real IP numbers when showing samples of your logs CS From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of B.Masoud @ SH Sent: Sunday, November 01, 2009 12:37 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Calls disconnects after short time My server use public ip, so no nat issues, here is the out of sip debug: thanks From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of C. Savinovich Sent: Sunday, November 01, 2009 1:18 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Calls disconnects after short time Where is the log for the actual hang up of the call?.. can you do a sip debug? Although there can be many reasons, my first suspect is always a nat issue, which manifest as the inability of asterisk to receive the incoming packets. In that case, you should be getting a message saying "hanging up call XXXX, no reply to our critical package". see if you receive a message like that in your debugging. CS From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of B.Masoud @ SH Sent: Saturday, October 31, 2009 8:12 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] Calls disconnects after short time Hello, My client customers complaining that their calls suddenly get hung-up, I am just investigating if the problem from my side, I had a log of a hang-up case, Does it help to know if there is a problem that can be resolved from my side?
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