What version of Asterisk are you using?

I think this might be related to an issue that was resolved in version 1.4.27

http://downloads.asterisk.org/pub/telephony/asterisk/releases/asterisk-1.4.27-summary.html
 - look in the list of Closed Items, second one down.
https://issues.asterisk.org/view.php?id=14426 - link to the issue

Hope that helps.
Dan Journo

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of ABBAS SHAKEEL
Sent: 25 November 2009 09:59
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] ChanIsAvail querry

Hello

We need to know if a channel is not in use and can be used to dial a number 
etc..
I have tried the ChanIsAvail function with different parameters.
ie ChanIsAvail(DAHDI/1&DAHDI/2) ,ChanIsAvail(DAHDI/1,s) etc

no matter the channel is busy or not it always return 0 .

Please suggest



FYI
 ChanIsAvail(Technology/resource[&Technology2/resource2...][,options]):
This application will check to see if any of the specified channels are
available.
  Options:
    a - Check for all available channels, not only the first one.
    s - Consider the channel unavailable if the channel is in use at all.
    t - Simply checks if specified channels exist in the channel list
        (implies option s).
This application sets the following channel variable upon completion:
  AVAILCHAN     - the name of the available channel, if one exists
  AVAILORIGCHAN - the canonical channel name that was used to create the channel
  AVAILSTATUS   - the status code for the available channel


--
Best Regards
Shakeel Abbas
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