"C. Chad Wallace" <[email protected]> writes: > So, does anyone know of a way to detect whether a call from a SIP phone > is the first step of an attended transfer or an original call?
This is impossible. At that point the phone has done this: 1) Put the original caller on hold 2) Made a new outgoing call At some future point the phone might drop the second outgoing call and go back to the first, or it might bridge the two in a transfer. You can't know in advance. The only way to achieve what you want is to never allow a call to a different department when the same phone already has a call on hold. This will however stop the (in some places quite common) practice of calling the other department to ask a quick question, then returning to the original caller. It could be somewhat tricky to implement as well, but it should be doable with call-groups. /Benny _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
