An alternative would be using a screen-pop application that links to a small CRM app that will do the display for you. l.
2009/12/7 Giedrius Augys <voi...@gmail.com> > hello, > > I've callcenter and our queue members want to see on their IP phone's > display queue's name , from which incoming call was originated, for > example "<client's_number> -> Sales". This problem appears when one member > can belong to couple queues. Work around would be setting calling name with > such information. > > Maybe there is another way (setting SIP header) to do this? > Thanks > > -- > Best Regards, > Giedrius > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Loway - home of QueueMetrics - http://queuemetrics.com
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