At 12:45 PM 12/15/2009, you wrote:
>The PRI doesn't seem to cause any problem for the majority of the users
>(at the home site) it's just the 8 users at the remote site who are
>complaining of quality issues.


So out of curiosity, if you were to limit the phone usage for an hour 
at the remote site to a max of 2 calls at a time, does the voice 
quality problem go away?
If so, how many calls does it take to make it come back?  That test 
will tell you if it's a bandwidth issue and how much of a bandwidth 
issue it is.

Ira  


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