Why not just move them to Asterisk rather than just the reporting system, it seems like more logical progression, although I would not go with a hosted solution personally.
For questions like this (more Nortel than Asterisk), I use Tek-Tips, you get some really, really smart people who are glad to help so long as you ask an intelligent question, such as yours, just word it properly. http://www.tek-tips.com/threadminder.cfm?pid=1361 Thanks, Steve T On Mon, Dec 21, 2009 at 8:53 AM, Alex Bell <[email protected]> wrote: > Steve, > The * is the first step in moving a small 3 user call center off the > Nortel switch, but leaving the rest of the user's in the building on the > existing switch. Eventually all will be swapped over to *, but this has to > be done in phases. The plan is to move all to a hosted * solution in about a > year and a half. Besides I think using a Linux O/S in a cloud uses a very > small footprint vs a WinX O/S allowing for much less headaches. > Trying to get away from all the proprietary SW and really bad support > that comes along with it. > Hope that makes sense. Do you have any ideas for this...? > > Thanks for your response, > Al > > > On Mon, Dec 21, 2009 at 8:27 AM, Steve Howes <[email protected]>wrote: > >> >> On 21 Dec 2009, at 12:04, Alex Bell wrote: >> > Dear List, >> > Need to know if anyone on this list has had any experience >> > with using the Nortel BCM 50 for Call Account Reporting using an IP >> > connection to a Linux / Asterisk interface? Presently, I have a BCM >> > 50 installed that uses a local Lenova Small Form Factor PC with a >> > windows XP / os that quit reporting because of a up-grade to the >> > Nortel reporting software. Nortel support is now telling me that my >> > PC needs to be up-graded for it to work with the newly patched >> > reporting software. Nortel as far as I know is a Windows only shop >> > and uses IIS and a utility to pull the data stream out of the BCM >> > and into the local pc that uses MSSql. What I'm looking to >> > accomplish is use a virtual machine running * and MySql to pull the >> > call data. I'm aware that Nortel use proprietary sw, but was >> > wondering if any Nortel Guru on the list has had any luck using * >> > and a 3rd party call accounting software to share? >> > >> > Thanks for any help, suggestions or directions on where to find >> > help you can provide. >> > Al >> >> What is the Asterisk bit for? Cant you just pull the CDRs off the >> Nortel by whatever means their software did, then put that into some >> 3rd party software? >> >> S >> >> _______________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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