Check this link http://www.voip-info.org/wiki/view/Asterisk+cmd+Monitor
Depending on your release, you can "pause" and "un-pause" monitoring. _____ From: [email protected] [mailto:[email protected]] On Behalf Of Julian Lyndon-Smith Sent: Monday, January 25, 2010 8:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Call recordings and sensitive information During a telephone conversation with a customer, they sometimes give card details over the phone. under the pci-dss regulations we are not allowed to record the conversation where the details are being given. Is there a "mute command" or pause that can be sent to MixMonitor ? How has anyone else solved this issue ? Many thanks Julian
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