Yes, the external calls are going over DAHDI.  The problem is on the Polycom 
phones b/c if I pick up the handset, the other end can hear me fine.  The 
problem is when using the hands-free (speakerphone) instead the handset.  

Here are some similar posting of the same issue.

http://www.trixbox.org/forums/vendor-forums-certified/polycom/increasing-speakerphone-tx-gain
http://www.trixbox.org/forums/vendor-moderated-forums/polycom/430-sound-volume-gain

Most of our phones are IP 550.  Where and what do I need to adjust the setting 
to fix this issue?  Any Polycom experts in this mailing list?




________________________________
From: Danny Nicholas <[email protected]>
To: Asterisk Users Mailing List - Non-Commercial Discussion 
<[email protected]>
Sent: Fri, January 29, 2010 10:18:29 AM
Subject: Re: [asterisk-users] microphone on Polycom 550/650

 
You don’t state this, but the
assumption would be that your external calls are DAHDI based, so you might need
to tweak txgain in dahdi.conf.
 

________________________________
 
From:[email protected]
[mailto:[email protected]] On Behalf Of hin lee
Sent: Friday, January 29, 2010
12:08 PM
To: Asterisk Users
Subject: [asterisk-users]
microphone on Polycom 550/650
 
I have quite a number of users complaining that when they are using
handsfree to talk over a landline, the other end can't hear them.  It's
like the person is speaking 5 feet away and can barely hear their voice. 
However between internal SIP calls, it's fine.

What could be the problem?


      
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