It appears I am having this same problem with softphones, too. It seems that
if I end my request by pressing # twice(slowly) as opposed to once as
requested by the system, it works.

 

From: John Regal [mailto:[email protected]] 
Sent: Wednesday, February 03, 2010 5:25 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: aastra 9480i dtmf ?

 

Hi,

I just deployed new Aastra 9480i phones and when I attempt enter digits on
other systems, like host pin in a GoToMeeting, the servers on the other end
do not get my entries. I am assuming this is a DTMF issue but do not see
anything in this phones config other than turning on the display of the
digits. I have the DTMF method set to "SIP INFO". I am using AsteriskNow
w/FreePBX.

Thanks in advance.

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