All,
I am trying to set a monitor file from the queue.conf as specified on
http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf In order to
avoid the default MONITOR_FILENAME format wich is:
"agent-xxxxx-uniqueid.wav" for example "agent-10017-1266438575-26.wav"
As you may now, when using the queue command you are not able to know which
agent will take the call, until someone take it, so its impossible to set
the MONITOR_FILENAME with the agent number before executing the exten =>
s,x,QUEUE(${Q_NAME}||||${TIMEOUT})
Could anyone get the MONITOR_FILENAME set from the queue.conf with variables
like:
MEMBERINTERFACE is the interface name (eg. Agent/1234)
MEMBERNAME is the member name (eg. Joe Soap)
MEMBERCALLS is the number of calls that interface has taken,
MEMBERLASTCALL is the last time the member took a call.
MEMBERPENALTY is the penalty of the member
MEMBERDYNAMIC indicates if a member is dynamic or not
MEMBERREALTIME indicates if a member is realtime or not
or
QUEUENAME name of the queue
QUEUEMAX maxmimum number of calls allowed
QUEUESTRATEGY the strategy of the queue;
QUEUECALLS number of calls currently in the queue
QUEUEHOLDTIME current average hold time
QUEUECOMPLETED number of completed calls for the queue
QUEUEABANDONED number of abandoned calls
QUEUESRVLEVEL queue service level
QUEUESRVLEVELPERF current service level performance
My version of asterisk is: 1.4.23.1
Thanks
ML
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