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Douglas Pasqua skrev: > I need a way to identify what client my employees are calling. For example: > > - For each call that an employee of my company make to a customer, must > identify the client name in the CDR table. > - Is there a way of my employee enter a code to identify the client and > then enter a phone number to make the call? I would like to identify the > customer's name in the table > CDR. The easiest way of doing this is probably to have a separate database table with the customer names and phone numbers, and create a view that has the phone number as a key for both tables. This of course, depends on you having CDRs stored in a database, as well as up to date customer records. - - Tommy -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEAREKAAYFAkuFWAIACgkQ573V05EH/pYkvACeIVdlokIMk3Mnve7virfqRUsY 8FQAmQFHdoZXHKPX2J2QfKj0p+BcI0Dg =PZvI -----END PGP SIGNATURE----- -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
